The Met Will Amend Its Admission Policy To Settle Class Action Lawsuit


The Met.


The Metropolitan Museum of Art has announced that it will be amending its “pay what you wish” admission policy as part of their settlement agreement in the three-year-old class action lawsuit Saska v. Metropolitan Museum. The museum will be “refining” (their word) the language on signs at all admission desks, their website, and all self-service ticket kiosks, replacing their current “recommended admission” signs with slightly less anxiety-inducing ones reading “suggested admission.” This policy will go into effect at all three of the Met’s locations (including the Met Cloisters and the Met Breuer) on the day of the Met Breuer’s opening, March 18.

In a statement, Thomas P. Campbell, director and CEO of the museum, said,

The opening of The Met Breuer presented an ideal time to put this case behind us, and to refine the admission signs for our ‘Suggested Admission/Pay What You Wish’ policy, not only at The Met Breuer, but also at The Met Fifth Avenue and The Met Cloisters. All of our recent branding and marketing work has been aimed at simplifying our message of welcome to the public and emphasizing that we are accessible to the widest possible audience—now at three locations. The new admission signs will represent another step in this effort.

The 2013 lawsuit, which claimed that the Met was legally prohibited from charging any amount of admission, was dismissed in the museum’s favor in 2015. As part of their terms of settlement, however, the Met agreed to revise their allegedly misleading admissions policy.

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